Frequently Asked Questions
Expert Advice for Your Home
Clear answers to the questions we hear most often from our Columbia neighbors.
What areas do you serve?
We serve Columbia, SC, and surrounding areas including Lexington and Irmo.
Are you a 24-hour company?
We focus on reliable, scheduled service during business hours to ensure quality.
Why choose a residential-only plumber?
It ensures our tools and training are specific to home systems, not industrial sites.
How do I know if my water heater is failing?
Look for rusty water, strange noises, or a lack of consistent heat.
How can I prevent clogged drains?
Avoid putting grease down the sink and use hair catchers in showers.
Do you offer fixture upgrades?
Yes, we professionally install homeowner-provided or contractor-sourced fixtures.
Is the Pulliam family the same as the restoration company?
Yes, we are the plumbing division of the trusted local Pulliam name.
What is your response time?
We pride ourselves on prompt communication and usually respond within business hours.
Do you work on new construction?
No, we specialize exclusively in existing residential homes.
Do you provide estimates?
Yes, we provide clear, professional assessments for all plumbing needs.